
Designing and building custom built IT systems for business
A marketing application can enable you to keep customers contact information up to date, enable you to select customers to send marketing literature to, generate labels, monitor their responses, create analysis reports.
How about incorporating a postcode lookup system to ensure you have their correct details (and save you some typing!)
A Repairs Tracking System
could enable you to generate professional looking estimates, dispatch notes, and
invoices for repairs to products that you carry out.
Storing information in a
database enables you to send out reminders about servicing requirements.
You
could have the system keep track of your stock of parts also.
A Customer Complaints database could enable you to
really fix those problems in your company.
Find out which customers need extra
attention from your sales staff!
Which of your products really cause the most
problems?
How long does it take you to close a complaint?
A more specialised application may be what you require:
How about having information emailed without you printing it first?
We have a huge amount of real world experience in this field. Perhaps we could adapt one of our existing products for you? It might save you some money!
Perhaps you need to automate your working with your accounts system? We have experience working with Sage and Pegasus Opera
Call 01604 879505 to discuss your requirements enquiries@blackmanassociates.co.uk